Privacy Policy.

This Privacy Policy applies whether you are accessing the Site via a personal computer, mobile device, tablet, or any other technology or devices now known or hereafter developed. It governs only the Personal Information and Other Information collected by the Site, when you communicate or engage with us, and/or subscribe for marketing and/or loyalty programs.

This Privacy Policy does not cover information collected in any other manner not through the Site or collected by any other company or third party partners or websites linked or accessible through the Site, unless specifically stated. It also does not apply to your personal information if you work for FM Flow as an employee, franchisee, independent contractor, or apply for a job at FM Flow or any of its affiliated entities.

This Privacy Policy will remain in full force and effect even if your use of or participation in the Site or any particular service terminates, expires, ceases, is suspended or deactivated for any reason. By using the Site you consent to our sharing your Personal Information and Other Information with our affiliates and franchisees.

By participating in our Site activities, you certify that you are at least thirteen (13) years of age or older and meet all other applicable eligibility qualifications for your specific use of the Site. If you are located outside of the U.S., you use this Site at your own risk and initiative and you, not us, are responsible for compliance with any applicable local and national laws.

When we use the term "Personal Information" we mean information that would allow someone to identify you or contact you, such as your full name, mailing address, email address, telephone number, payment information, birth date, or other information that identifies, relates to, or could reasonably be linked with you.

Information We Collect that You Provide Us. When you create your FM Flow Account, you provide us with Personal Information. We also collect information you provide even when you do not sign up for an Account, such as when you email us, sign up for a Marketing Program through our Site, or submit information through our Site.

Use of Information. We may use Personal Information to: send marketing and promotional emails; process Account registration; contact you regarding administration of your Account; respond to questions or requests; improve the Site and our services; tailor your experience on the Site; enforce legal terms governing your use of the Site; and protect our rights or property.

Information Shared. We may share personal information with third parties to provide, maintain, and improve our Site; with our parent companies, affiliates, and franchisees; when required by law or to protect rights and safety; and in connection with a sale or transfer of business assets. We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking. We and our service providers use cookies and similar tracking technologies to collect Other Information. You may set your browser to reject cookies, but some features of the Site may not function properly without them.

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any such email. You may also opt out of certain data sharing by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you administrative messages related to your Account or transactions.

We do not share, sell, or trade our customers' or users' phone numbers or personal information to third parties. You may receive messages from us regarding estimates and jobs; standard data rates may apply. Reply STOP to opt out of text messages at any time.

We may share your Personal Information: (a) with our affiliates, franchisees, and subsidiaries; (b) with service providers who process data on our behalf; (c) when required by applicable law, legal process, or governmental request; (d) to protect the rights, property, or safety of FM Flow, our users, or the public; and (e) in connection with a merger, acquisition, or sale of assets, in which case you will be notified via a prominent notice on our Site.

You can review and update certain Personal Information by logging into your Account. To request deletion of Personal Information, please contact us at support@fmflow.com. We will respond to your request within the time required by applicable law. Note that we may retain certain information as required by law or for legitimate business purposes.

We use commercially reasonable administrative, technical, and physical security measures to protect your Personal Information against unauthorized access, use, alteration, or destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems or your information. In the event of a data breach that affects your Personal Information, we will notify you as required by applicable law.

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what Personal Information we collect, the right to request deletion, and the right to opt out of the sale of Personal Information. We do not sell Personal Information as defined under the CCPA. To exercise your rights, contact us at support@fmflow.com.

Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including rights to access, correct, delete, and obtain a copy of your Personal Information, and to opt out of certain processing. To exercise these rights, contact us at support@fmflow.com. We will respond within the timeframe required by law.

This Site is intended for users located in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using the Site, you consent to this transfer and processing.

We may update this Privacy Policy periodically. We will post the revised Privacy Policy on this page with an updated "Last Modified" date. We encourage you to review this Privacy Policy regularly. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Privacy Policy.

This Privacy Policy constitutes the entire agreement between you and FM Flow with respect to the collection and use of Personal Information and Other Information and supersedes all prior or contemporaneous communications between you and FM Flow regarding the subject matter herein.

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

FM Flow, Inc.
Lehi, Utah 84043, US
Email: support@fmflow.com